Privacy Policy

1. Who We Are

siri888 is an online gaming and sports betting platform operated at siri888.club, serving registered players based in Malaysia and other eligible jurisdictions. As the operator of the Platform, siri888 acts as the data controller in respect of all personal data collected from players and visitors.

For all privacy-related enquiries, you may contact our Data Protection team using the details provided in Section 14 of this Policy.

2. Personal Data We Collect

siri888 collects the following categories of personal data from players and Platform visitors:

siri888 does not collect special category personal data (such as biometric data, health data, or political opinions) unless expressly required by applicable law and disclosed to you at the point of collection.

3. How We Collect Your Data

siri888 collects personal data through the following means:

• Direct collection: Information you provide when registering your siri888 Account, completing identity verification, making deposits or withdrawal requests, or contacting customer support.
• Automated collection: Technical and usage data collected automatically when you access the siri888 Platform, including through cookies and similar tracking technologies (see Section 7).
• Third-party sources: Identity verification data from KYC service providers; fraud risk signals from payment processors; and where permitted, data from publicly available sources to verify account information.

4. How siri888 Uses Your Personal Data

siri888 uses the personal data we hold about you for the following purposes:

• To create, maintain, and manage your siri888 Account and verify your identity in accordance with Know Your Customer (KYC) requirements.
• To process deposits and withdrawals, including via Touch n Go eWallet, Boost, Maybank, CIMB, and Public Bank channels.
• To provide and improve the siri888 Platform, including personalising your gaming experience and tailoring promotional offers where you have consented to receive them.
• To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct as described in our Terms & Conditions.
• To comply with applicable legal obligations, including anti-money laundering regulations, gaming authority requirements, and tax reporting obligations.
• To monitor responsible gaming indicators and to intervene where usage patterns suggest potential problem gambling, as part of our commitment to player welfare.
• To respond to customer support enquiries and to resolve disputes arising from your use of the siri888 Platform.
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and security alerts.
• To send you marketing communications about siri888 promotions, new games, and offers — only where you have given your express consent to receive such communications, and subject to your right to withdraw consent at any time.

5. Legal Basis for Processing

siri888 processes your personal data on one or more of the following legal bases:

• Contract performance: Processing necessary to perform our obligations under the siri888 Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and gaming authority requirements.
• Legitimate interests: Processing carried out for siri888's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — primarily in respect of direct marketing communications.

6. Data Sharing and Disclosure

siri888 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and on a need-to-know basis:

• Payment service providers: Financial institutions and e-wallet operators (including Touch n Go, Boost, Maybank, CIMB, and Public Bank) as required to process transactions.
• Identity verification providers: Third-party KYC and AML screening service providers who assist in verifying player identities and monitoring for suspicious activity.
• Game providers: Software providers whose games are hosted on the siri888 Platform may receive session and bet data required to operate the games.
• Regulatory authorities: Government agencies, gaming regulators, financial intelligence units, and law enforcement bodies, where disclosure is required by law or a valid legal order.
• Professional advisers: Legal counsel, accountants, and auditors where disclosure is necessary in connection with professional services engaged by siri888.

All third-party service providers engaged by siri888 are contractually required to process personal data only on siri888's documented instructions and to implement appropriate security measures.

7. Cookies and Tracking Technologies

The siri888 Platform uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit a website.

siri888 uses the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function correctly, including session management, security authentication, and account login. These cannot be disabled.
• Performance cookies: Collect anonymised information about how players use the siri888 Platform, enabling us to identify and improve usability issues.
• Functional cookies: Remember your preferences, such as language settings and game lobby layout configurations, to provide a personalised experience.
• Analytics cookies: Used to analyse aggregate traffic patterns and player behaviour on the Platform for service improvement purposes.

You may control or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the siri888 Platform.

8. Data Retention

siri888 retains personal data for the following periods:

• Account data: For the duration of the active Account relationship and for a minimum of five (5) years following Account closure, in accordance with AML and gaming regulatory requirements.
• Transaction records: For a minimum of seven (7) years from the date of the transaction, as required by applicable financial regulations.
• Support communications: For a period of three (3) years from the date of the communication, or longer where the communication is relevant to an ongoing dispute or legal proceeding.
• Marketing consent records: For the duration of your consent and for a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with siri888's data destruction procedures.

9. Your Data Protection Rights

Subject to applicable law, you have the following rights in respect of your personal data held by siri888:

• Right of access: You may request a copy of the personal data siri888 holds about you.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to siri888's legal retention obligations.
• Right to restriction: You may request that siri888 restrict the processing of your personal data in certain circumstances.
• Right to data portability: Where processing is based on consent or contract performance, you may request that siri888 provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the siri888 Data Protection team using the details in Section 14. We will respond to all verified requests within thirty (30) days.

10. Data Security

siri888 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL encryption for all data transmitted between your device and the siri888 Platform.
• AES-256 encryption for personal and financial data stored in siri888's databases.
• Two-factor authentication options available to all registered players.
• Restricted employee access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing by independent cybersecurity specialists.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, siri888 will notify you without undue delay in accordance with applicable data protection law.

11. Children's Privacy

The siri888 Platform is strictly intended for individuals aged 21 years or older. siri888 does not knowingly collect personal data from individuals under this age. If siri888 becomes aware that personal data has been collected from an underage individual, the relevant Account will be closed and the data deleted without delay.

Parents and guardians are encouraged to use internet filtering tools to prevent minors from accessing online gambling platforms.

12. Third-Party Links

The siri888 Platform may, from time to time, contain links to third-party websites or services. This Privacy Policy applies solely to the siri888 Platform and does not extend to any third-party website or service. siri888 is not responsible for the privacy practices of third parties and encourages you to review the privacy policies of any external sites you visit.

13. Changes to This Privacy Policy

siri888 may update this Privacy Policy from time to time to reflect changes in our data practices, Platform functionality, or applicable legal requirements. Any changes will be published on this page with a revised "Last Updated" date. Material changes will be communicated to registered players via their registered email address where practicable. Your continued use of the siri888 Platform after any changes constitutes your acceptance of the updated Policy.

We recommend that you review this Policy periodically to stay informed about how siri888 protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data siri888 holds about you, please contact our Data Protection team:

• Email: [email protected]
• Live Chat: Available 24/7 through the siri888 Platform